Effective Date: 22/02/2026 | Last Updated: 25/02/2026

Privacy Policy

1. Introduction

Varsity Fitness PTY LTD (ABN 88 656 990 448) (referred to as “Varsity Fit”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy describes how we collect, use, store, disclose and protect your personal information when you use our website (www.varsityfit.com.au), our mobile application (the “Varsity Fit App”), and any related services, tools, resources and platforms (collectively, the “Platform”).

We are an Australian health and fitness service provider. As such, we take our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) seriously. Where applicable, this Privacy Policy also addresses requirements under the Notifiable Data Breaches (NDB) scheme.

By accessing or using our Platform, you acknowledge that you have read, understood and agree to the collection, use and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please do not use our Platform.

2. Who We Are

Varsity Fit provides strength and conditioning, nutrition coaching, corporate wellness programs, health and performance testing, educational resources, and digital fitness tools. Our services are delivered through in-person sessions, our website, and our mobile application.

For any questions, concerns or complaints about this Privacy Policy or our handling of your personal information, please contact us:

Email: privacy@varsityfit.com.au
Postal Address: Coming Soon
Phone: Coming Soon

3. What Personal Information We Collect

We may collect the following categories of personal information depending on the services you use and how you interact with our Platform:

3.1 Information You Provide to Us

Identity information: name, date of birth, gender, profile photo
Contact information: email address, phone number, postal address
Account information: username, password, account preferences
Payment information: billing address, payment method details (processed securely via third-party payment providers; we do not store credit card details)
Health and fitness information: height, weight, body composition data, fitness goals, training preferences, injury history, medical conditions relevant to exercise participation, dietary requirements and preferences
Nutrition information: food intake logs, dietary preferences, meal plan data, nutritional assessments
Workplace/organisation information: employer details, job title, workplace wellness program participation
Communications: messages, feedback, support requests and other correspondence

3.2 Information Collected Automatically

Device information: device type, operating system, unique device identifiers, browser type
Usage information: pages visited, features used, time spent on Platform, clickstream data
Log data: IP address, access times, referring URLs, error logs
Location data: general geographic location based on IP address (we do not collect precise GPS data unless you provide consent)
Cookies and similar technologies: see Section 8 (Cookies and Tracking Technologies) below
Anti-spam and security technologies: We use Google reCAPTCHA on certain forms to protect our Platform from spam and automated abuse. reCAPTCHA may collect and transmit hardware and software information (such as device data, application data, and interaction patterns) to Google for analysis. The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

3.3 Information from Third Parties

Social media platforms (e.g. Facebook, Google, Apple) if you choose to register or log in via a third-party account
Wearable device and fitness tracker data if you choose to connect a compatible device
Corporate wellness program administrators who enrol employees in our services
Referring health professionals or fitness practitioners

3.4 Sensitive Information

Some of the information we collect may be classified as “sensitive information” under the Privacy Act, including health information. We will only collect sensitive information with your consent and where it is reasonably necessary for the provision of our services (for example, to design safe and effective training or nutrition programs).

4. How We Use Your Personal Information

We use your personal information for the following purposes:

To provide, personalise and improve our services, including tailored training programs, nutrition plans and health assessments
To create and manage your account on our Platform
To process payments and manage subscriptions
To communicate with you, including responding to enquiries, sending service notifications, and providing customer support
To deliver corporate wellness programs and provide progress reporting to participating organisations (in de-identified or aggregated form unless you consent otherwise)
To monitor and analyse usage trends, improve Platform functionality, and develop new features and services
To ensure the safety and security of our Platform and users
To comply with legal obligations, including the Privacy Act and applicable health and safety legislation
To send you marketing communications about our services, events, and promotions (where you have consented or where otherwise permitted by law)
To conduct research and analysis to improve our services (using de-identified or aggregated data where possible)

5. How We Share Your Personal Information

We will not sell your personal information to third parties. We may share your personal information in the following circumstances:

Service providers: We may share information with trusted third-party providers who assist us in operating our Platform and delivering our services, including payment processors, cloud hosting providers, email service providers, and analytics tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Corporate wellness clients: Where you participate in a corporate wellness program, we may share de-identified or aggregated data with your employer or organisation for program reporting purposes. Individual health data will only be shared with your explicit consent.
Professional referrals: With your consent, we may share relevant information with other health professionals (such as doctors, physiotherapists or dietitians) involved in your care.
Legal requirements: We may disclose personal information where required or authorised by law, including to comply with a court order, subpoena, or government request, or to protect the rights, safety or property of Varsity Fit, our users or the public.
Business transfers: In the event of a merger, acquisition, reorganisation or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Our security measures include:

Encryption of data in transit and at rest
Secure access controls and authentication protocols
Regular security assessments and updates
Staff training on privacy and data handling obligations
Use of reputable, secure cloud hosting providers

Your personal information is primarily stored in Australia. Where data is stored or processed overseas (for example, through cloud service providers), we take reasonable steps to ensure it is afforded protections comparable to those under the Privacy Act.

While we strive to protect your personal information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your personal information at your own risk.

7. Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, to resolve disputes and to enforce our agreements. When your personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

Specific retention periods may vary depending on the type of information and the services you have used. If you have any questions about our data retention practices, please contact us using the details in Section 2.

8. Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns and deliver relevant content. Cookies are small text files placed on your device when you visit our website.

We may use the following types of cookies:

Essential cookies: Required for the Platform to function correctly (e.g. session management, security)
Analytics cookies: Help us understand how visitors use our Platform. We use Google Analytics 4 (GA4) for this purpose — see Section 8.1 below for full details.
Functional cookies: Remember your preferences and settings to personalise your experience
Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness
Anti-Spam Technologies: Our Platform uses Google reCAPTCHA to protect forms from spam and abuse. reCAPTCHA uses cookies and collects information about your interactions with the form to determine whether submissions are from a human or an automated program. This data is processed by Google in accordance with their Privacy Policy. No reCAPTCHA data is stored by Varsity Fit; it is processed solely by Google for the purpose of spam prevention.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Platform.

8.1 Google Analytics 4 (GA4)

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC (“Google”). GA4 helps us understand how visitors interact with our website and free calculator tools so we can improve them over time.

What GA4 collects on our behalf:

Pages visited and navigation patterns
Which calculators are opened, interacted with, and completed
Form engagement events (e.g. whether a form was submitted successfully)
General device and browser type, and approximate geographic region based on IP address

How we protect your data in GA4: All numeric values entered into our calculators (such as body measurements or performance results) are converted to predefined ranges (for example, “61–80 kg”) before any data is transmitted to Google. Raw input values are never sent. No names, email addresses, phone numbers, or other personally identifying information are included in analytics data.

Analytics notice: When you visit our website, an analytics notice is displayed to inform you of our use of GA4.

Opting out: You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. You may also disable analytics cookies through your browser settings.

Data storage: Analytics data collected by GA4 is transmitted to and stored on Google’s servers, which may be located outside Australia. Google may use this data in accordance with its own privacy policy.

For more information about how Google collects and processes data, please see Google’s Privacy Policy and How Google uses information from sites that use our services.

9. Your Rights

Under the Australian Privacy Principles, you have the following rights in relation to your personal information:

Access: You may request access to the personal information we hold about you. We will respond to your request within a reasonable timeframe.
Correction: You may request that we correct any personal information that is inaccurate, incomplete, out of date or misleading.
Anonymity and pseudonymity: Where practicable, you have the option of dealing with us without identifying yourself or by using a pseudonym. However, this may limit our ability to provide certain services to you.
Opt-out of marketing: You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Please note that you may still receive transactional or service-related communications.
Deletion: You may request that we delete your account and associated personal information. Some information may be retained where required by law or for legitimate business purposes.

To exercise any of these rights, please contact us using the details in Section 2. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our Platform is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16 without parental or guardian consent. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information promptly.

Where minors aged 16 and over, or minors under 16 with parental/guardian consent, participate in our services (such as school-based programs or youth fitness programs), we will handle their personal information in accordance with this Privacy Policy and applicable law.

11. Third-Party Links

Our Platform may contain links to third-party websites, applications or services that are not owned or controlled by Varsity Fit. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Platform.

12. Direct Marketing

We may use your personal information to send you marketing communications about our services, promotions, events and content that may be of interest to you. We will only do so where you have consented or where otherwise permitted under applicable law (including the Spam Act 2003 (Cth)).

You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails, adjusting your account notification preferences, or contacting us directly. We will process your opt-out request promptly and without charge.

13. Notifiable Data Breaches

In the event of a data breach that is likely to result in serious harm to any individual whose personal information is involved, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988. This includes notifying the Office of the Australian Information Commissioner (OAIC) and affected individuals as required.

14. Complaints

If you believe that we have breached the Australian Privacy Principles or mishandled your personal information, you have the right to lodge a complaint with us. Please contact us using the details in Section 2 and we will investigate and respond to your complaint within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post the updated Privacy Policy on our Platform and update the “Last Updated” date at the top of this document. Where changes are significant, we will notify you by email or through a prominent notice on our Platform.

Your continued use of our Platform after any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Business Name: Varsity Fitness PTY LTD
Email: privacy@varsityfit.com.au
Postal Address: Coming Soon
Phone: Coming Soon